In the event of an emergency or outage, contact your Transmissions and Distribution Service Provider (TDSP or TDU) immediately.
Oncor Electric Delivery – 888-313-4747 DFW, North and West Texas
Report an outage Track an outage Set outage alerts
Texas-New Mexico Power Company – 888-866-7456 Lewisville and North Texas
Report an outage Track an outage
CenterPoint Energy – 713-207-2222 or 800-332-7143 Houston and surrounding areas
Track an outage Set outage alerts
AEP Texas – 866-223-8508 Abilene and West Texas; Corpus Christi, Rio Grande Valley and South Texas
Enter your account number or billing zip code on our registration page — it takes just a few minutes, it's absolutely free, and it's totally secure.
Yes, you can change your billing address and other information by logging in to My Account and editing Account Information section. Please note that changing your billing address will change where we mail your bill and it will not change where you are getting electricity service.
Click on Forgot Password and enter your Account Number and Email Address.
Log in to My Account and go to "Manage Linked Accounts" under your name, where you can add other accounts using the Account Number, Premise ID, Phone Number and Zip Code.
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